Privacy Policy

Overview

Apex Wiring Solutions Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

We are registered in England and Wales under company number [Company Number] and our registered office is at St. Johns Road, Meadowfield Industrial Estate, Co. Durham, DH7 8RJ.

Information We Collect

Information you give us

• • Contact information (name, email address, phone number)
• • Company information and job title
• • Project requirements and enquiry details
• • Any other information you choose to provide

Information we collect automatically

• • IP address and browser information
• • Pages visited and time spent on our website
• • Referring website information
• • Device and browser settings

How We Use Your Information

We use your personal information to:

• • Respond to your enquiries and provide customer support
• • Process and fulfill your requests for information
• • Improve our website and services
• • Send you relevant information about our products and services (with your consent)
• • Comply with legal obligations

Legal Basis for Processing

Under GDPR, we process your personal information based on:

• • Legitimate interests: To respond to enquiries and improve our services
• • Consent: For marketing communications and non-essential cookies
• • Contract: To provide services you have requested
• • Legal obligation: To comply with applicable laws

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. Our cookies include:

• • Essential cookies: Required for website functionality
• • Analytics cookies: Help us understand how visitors use our website
• • Marketing cookies: Used to show relevant advertisements

You can manage your cookie preferences using our cookie consent tool or through your browser settings.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• • Trusted service providers who assist in operating our website
• • Professional advisers (lawyers, accountants, etc.)
• • Regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• • SSL encryption for data transmission
• • Regular security assessments
• • Access controls and staff training
• • Secure data storage systems

Your Rights

Under GDPR, you have the right to:

• • Access your personal information
• • Correct inaccurate information
• • Request deletion of your information
• • Object to processing
• • Data portability
• • Withdraw consent

To exercise these rights, contact us at sales@apexwiringsolutions.co.uk

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, typically for up to 7 years for business enquiries, or until you request its deletion.

Contact Information

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.